There are two primary “components” to OnSync: The Account Center and the Virtual Room to hold your meetings and webinars itself.
The Account Center is where you will go to create rooms, schedule and manage your meetings or events, invite participants in advance, pull usage reports, retrieve recordings as well as manage all event-related logistics and options.

EXPLORING THE DASHBOARD: A Quick Overview of Everything

Think of the DASHBOARD as the “Home Page” of your Account Center. This will provide you with a quick listing of your current and future sessions, messages, address book as well as one-click buttons to setup a new meeting.

NEW MEETING: should be used for sessions involving larger groups of people or sessions where you’re not quite sure how many participants you’ll have. NEW MEETING provides you with all of the options you’re looking for in regards to setting up a scheduled session, scheduled web event (webinar) as well as more advanced settings to customize each meeting or event to suit your needs. You can learn more about this here

MEET NOW: is designed for 1-on-1 on-demand sessions or smaller, known groups. When clicking on MEET NOW, OnSync will instantly create a virtual meeting room and log you into it. You can learn more about this here


SCHEDULE: will provide you with a list of past, current and future sessions (based on the day/time you defined when setting up the room). This is where you will go to edit the settings of your rooms as well.

RECORDINGS: will provide you a list of all of your recorded sessions as well as provide you with a means of editing (trimming) your recordings.

MESSAGES: allows you send and receive messages, similar to web-based email.

ADDRESS BOOK: allows you to easily manage your contacts in order to easily invite them into sessions or to send them a message.

USAGE STATISTICS: will provide you with a graph of your usage statistics. Each dot on the graph can be clicked on to view the specifics of your event. All stats can be exported via CSV file.

HELP: directly contact the OnSync support to get help for any issue you might encounter.


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